Terms and Conditions and GDPR

Privacy Policy of "KMV Property Management" EOOD
WE CARE ABOUT THE PROTECTION OF YOUR PERSONAL DATA
What is the purpose of this document?
With the information provided below, we have summarized the key points regarding the protection of your personal data and the methods of processing by "KMV Property Management" Ltd. If you are interested in additional information about specific processes, you can contact us using the contacts listed below.
Who are we?
"KMV Property Management" EOOD is a commercial company registered in the Commercial Register and the Register of Non-Profit Legal Entities at the Registry Agency with UIC 203162917, with registered office and registered office address: Sofia, 14E Filip Kutev Str., 1st floor, apt. 2, tel.: 02/426 80 22, email address: office@kmv-bg.com and is a personal data administrator, in accordance with the provisions of the Personal Data Protection Act.
How to contact us?
Address: Sofia, Dianabad residential district, 2 Vasil Kalchev Str., 2nd floor, office 4, tel.: 02/426 80 22, e-mail address: office@kmv-bg.com,
Data protection and information security are part of our corporate culture and policy.
What information can I find in this Privacy Policy?
This Privacy Policy will provide you with comprehensive information in clear and accessible language about what actions are taken with the personal data you provide to KMV Property Management EOOD, including:
What personal data do we collect about you?
What is the purpose of their gathering?
For how long do we store the personal data provided?
Who do we share your personal data with?
How do we notify you of a change to our Privacy Policy?
What types of cookies do we use to make your experience on our website better?
What are your rights regarding the personal data provided?
With this Privacy Policy, KMV Property Management EOOD declares that it implements all technical and organizational measures to protect the personal data of individuals that are prescribed by law or other regulatory act at national and European level.
What is personal data?
Any information and data that can identify an individual, directly or indirectly.
For example, indirect identification is just your mobile phone number. In this case, a combination with another identifier will be needed to establish your identity, for example 3 names and a mobile phone number.
Direct identification is achieved when you provide a unique identifier such as a Personal Identification Number (PIN) or Social Security Number (SSN).
What does processing of personal data mean?
The processing of personal data includes collection, storage, transmission, correction, updating, deletion, destruction and all other actions that are performed with your personal data.
What personal data does KMV Property Management collect about you and for what purposes (why)?
In order to provide you with effective access to our services, KMV Property Management EOOD collects the following information and personal data about you.
Here are the main categories of personal data we collect about you and the reasons (purposes) why we process this personal data:
Personal data provided by you as an individual or representative/authorized representative of a legal entity in connection with negotiations, preparation and conclusion of preliminary and/or final contracts for the purchase and sale of real estate, so that we can:
To advise you on choosing a suitable property, as well as to prepare an individual offer and send it to an email address you provide;
To prepare the necessary documents for activities related to the conclusion, amendment, termination of a preliminary and/or final contract for the purchase and sale or lease of real estate and other agreements in connection with the transaction;
To assist with bank financing for the purchase and sale of real estate;
To manage relationships with our customers, accounting for payments, invoicing, organizing deliveries and sending notifications in fulfillment of a concluded purchase and sale contract;
We use information from a message you send via our contact form regarding your opinion of our services so that we can:
1. To respond to your questions or inquiries;
To conduct analyses and research to improve and develop our services.
Cookies and similar technologies so that we can:
To measure and analyze the use and effectiveness of our services;
To personalize and optimize the targeting of ads for our services on other websites and platforms; and
To provide services related to your location if you choose to share your geographic location.
What personal data do we collect?
For identification purposes when concluding contracts for the purchase, sale or rental of real estate:
Names of an individual, proxy, legal representative, responsible person and/or contact person representing a legal entity;
Contact details: postal address (including addresses for sending correspondence and invoicing), telephone number, e-mail;
Passport data of an individual - buyer or data of a legal representative/authorized representative of a legal entity - buyer, including permanent address, personal identification number, number and validity of an identity document;
Data on family status, credit and financial status with a view to carrying out a transaction and acquiring ownership of real estate;
For the purposes of direct marketing and/or receiving individual offers:
Technical data that is automatically sent to us when you use our website via desktop computers – IP address, information about the device from which you visit the website;
Contact details provided by you: postal address (including addresses for sending correspondence and invoicing), telephone number, e-mail;
Cookie data – to identify your browser or device.
On what basis (why) does KMV Property Management process personal data about you?
“KMV Property Management” EOOD processes personal data only for the purposes for which they were collected on the basis of the following lawful grounds:
Obtained explicit, clear, free and unambiguous consent from you to process your personal data for one or more specific purposes;
For marketing purposes, to receive our most current property offers, as well as any other promotional newsletters;
Consent to the processing of your personal data is provided upon registration on our website and/or upon filling out the various forms, depending on the purposes for which the data is collected, placed on our website (for inquiries, for applying for a job and for subscribing to an advertising newsletter).
The processing is necessary for the performance of a contract to which you are a party, or to take steps towards entering into a contract, as well as other purposes related to the performance of a contract:
For activities related to the conclusion, existence, amendment and termination of contracts for the purchase and sale of real estate and the preparation of any documents in this regard (preliminary contracts, contracts in the form of a notarial deed, additional agreements, powers of attorney, bank guarantees, deposits, credit documents, claims, reports, certificates, etc.) - the grounds for processing are the conclusion and fulfillment of obligations under a concluded contract and compliance with legal requirements that apply to the Administrator;
Planning, implementing and managing relationships with individuals, e.g. by performing transactions or services, processing payments, accounting, invoicing, organizing transportation and deliveries, and providing support services - the grounds for processing are concluding and fulfilling obligations under a concluded contract and complying with legal requirements applicable to the Administrator;
Tracking and administering rights and obligations towards future and existing clients, buyers and assignors under contracts, including communication - the grounds for processing are conclusion and fulfillment of obligations regarding a contract concluded with a counterparty, compliance with legal requirements that apply to the Administrator;
Cooperation with relevant institutions, administrative and regulatory authorities, e.g. during tax and other inspections – on the basis of compliance with legal requirements that apply to the Administrator;
To send important information to the entities regarding changes in the rules, conditions and policies of the Administrator and/or other administrative information that is essential in maintaining business relationships with you - concluding and fulfilling obligations under a concluded contract and complying with legal requirements that apply to the Administrator.
To fulfill a legal obligation or requirements that apply to the administrator "KMV Property Management" EOOD;
In some cases, we may have a legal obligation to collect personal data from you, in the event of legal proceedings or in cooperation with administrative authorities, etc.
In pursuit of our legitimate business interests, but only where these interests are not overridden by your interests in relation to the protection of your personal data or your other rights and freedoms.
If it is necessary to process your personal data on this basis, we will inform you about the nature of the relevant interests that KMV Property Management protects.
If you have any questions or require further information about the legal basis on which we collect and use your personal data, please contact us using the contact details set out in “How to contact us?” above.
How do we obtain your personal data? How do we process your personal data?
– through data provided by you when carrying out activities related to the conclusion of contracts and their accompanying documentation;
– by filling out the message sending form provided to you on the website of "KMV Property Management" EOOD;
– by visiting the web portal for using the services on our website;
– by using online identifiers to collect information about IP addresses, cookie data, operating system and browser type;
How long do we store and process your data before destroying it?
"KMV Property Management" Ltd. will retain your personal information for no longer than necessary to fulfill the purposes described in this Privacy Policy. Depending on the basis for processing your personal data, the retention period for personal data varies.
Your personal data is stored by us for a period of 5 years from the termination of our contractual basis, if we process the personal data for the performance of contractual obligations to you. After this period has expired and in the event that there is no legal basis for the continued storage of your personal data, the information about you is destroyed. Your records are permanently deleted from our system.
We may also retain certain elements of your personal information for a period after you delete or deactivate your user account for our legitimate operations, such as record keeping and compliance with our legal obligations. Whenever we retain your information, we will do so in accordance with applicable legal regulations.
To whom can we transfer the personal data you provide?
"KMV Property Management" EOOD undertakes not to provide your personal data without your express consent to third parties, except when necessary to fulfill contractual obligations to you.
"KMV Property Management" EOOD may share your personal data with the following recipients (in each individual case we will ensure that we have appropriate methods in place to protect it):
Commercial companies servicing "KMV Property Management" EOOD with accounting services, information systems support, website support, translation agencies, courier service companies and others, when necessary;
Third parties - participants in the real estate transaction (for example, the counterparty to the contract, when "KMV Property Management" EOOD acts as an intermediary, banking institutions, notaries and others;
Any law enforcement or regulatory authority, government agency, court or other third party where disclosure is required by applicable laws or regulations;
New owners or reorganized entities in the event of a restructuring, sale, purchase or joint venture affecting our business.
Any other person, provided you give your consent. We will never sell, distribute or otherwise share your personal information unless we have your express permission.
In all the above cases, the persons to whom we provide your personal data have declared that they provide an adequate level of protection for your personal data, including foreign companies located within the EU and the EEA. With regard to companies located outside the EU and the EEA, for each specific case, the relevant company guarantees that it provides an adequate level of protection for personal data, complying with the requirements of European legislation.